Syllabus

Day 1 (8:30 am - 5:30 pm)

The start...

• Creating a course of action ... The Implementation Programme
• Implementation Planning

Quality Management System Structure

• Policy Document
• Process Procedures
• Task Instructions
• Planning

Documents and Records

System Management and Controls

Quality Management System Model

• Customer Focus
• Continual Improvement
• Quality Objectives and Targets

Workshop - Case Study 1 ... The Implementation Programme

Workshop - Case Study 2 ... Defining the QMS Structure

Mapping ISO 17025:2005 Requirements

• Looking at the organization

Discussion and Wrap-up

Day 2 (8:30 am - 5:30 pm)

Flowcharting Processes

• Systemic Level
• Process Level
• Task Level

Workshop - Case Study 3 - Process Mapping

Building the Quality Management System

• Commitment to Quality (Policy Document)
• Procedures Manual (Process Documents)
• Work Instructions (Task Documents)

Workshop - Case Study 4 ... Building the Quality Management System

Discussion and Wrap-up

Day 3 (8:30 am - 5:30 pm)

Accommodation and Environment

Samples and Sample Handling

• Items for Test and/or Calibration

Technical Document Requirements

System Procedures

• Other Documents (master lists (equipment, procedures, etc), training records, subcontractors, etc)
• Records
• Procedures for Accredited vs. Non-Accredited Tests, Scope

Laboratory Equipment

• Calibration and Traceability
• Maintenance

Measurement Traceability

• Calibration
• Reference Standards and Reference Materials

Method Validation

• Estimation of Uncertainty of Measurement
• Standard Methods
• Non-Standard Methods
• Laboratory-Developed Methods

Assuring Quality of Test and Calibration Results

• Proficiency Testing
• Statistical Process Charts (control charts calibration checks, calibration standards and test results)
• QA and QC checks
• The "Second Set of Eyes"

Reporting Results

• Results Approval
• Test Reports and Calibration Certificates - Original Results
• Retests and Non-Conforming Results
• Reporting Uncertainties of Measurement

Workshop - Case Study 5 - ISO/IEC 17025 Process Audit

Discussion and Wrap-up

Published course dates are subject to change or cancellation. Ashbrooke Quality Assurance Ltd. is not responsible for any expenses incurred prior to confirmation that the course is running. Student initiated date change or cancellation is permitted only with written notice received into Ashbrooke's offices not less than ten working days prior to course commencement.

Please note that course dates are subject to change without notice.

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Ashbrooke Quality Assurance Ltd. | British Columbia | Canada

 

This page contains the course Syllabus for the Ashbrooke Designing a Quality Management System to ISO/IEC 17025:2017 training course.