Designing the Quality Management System to ISO 9001:2015
(3 days)
Day 1 (8:30 am - 5:30 pm)
The start...
- Creating a course of action ... The Implementation Programme
- Implementation Planning
Quality Management System Structure
- Policy Document
- Process Procedures
- Task Instructions
- Planning
Documented Information
System Management and Controls
Quality Management System Model
- Customer Focus
- Continual Improvement
- Quality Objectives
Workshop - Case Study 1 ... The Implementation Programme
Workshop - Case Study 2 ... Defining the QMS Structure
Mapping ISO 9001:2015 Requirements
- Looking at the organization
Discussion and Wrap-up
Day 2 (8:30 am - 5:30 pm)
Flowcharting Processes
- Systemic Level
- Process Level
- Task Level
Workshop - Case Study 3 ... Process Mapping - Part 1
Workshop - Case Study 3 ... Process Mapping - Part 2
Building the Quality Management System
- Commitment to Quality (Policy Document)
- Procedures Manual (Process Documents)
- Work Instructions (Task Documents)
Workshop - Case Study 4 ... Building the Quality Management System
Discussion and Wrap-up
Day 3 (8:30 am - 5:30 pm)
Workshop - Case Study 4 ... Building the Quality Management System (Continued)
Risk-based Thinking
Risk Assessment
Improvement
- Improvements using through ISO 9001:2015
- Process Improvements
- Corrective Action
Tools
- Customer feedback
- Self-awareness
- Failure Mode and Effects Analysis (FMEA)
Workshop - Case Study 5 ...Exploring Risk-Based Thinking and Risk Assessment
Discussion and Wrap-up
Our activities extend from Canada to Europe to Asia to Africa to Middle East.
Ashbrooke Quality Assurance Ltd. | British Columbia | Canada
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