Introduction to Continual Improvement

(1 day)

(8:45 am - 9:00am)


(9:00 am - 10:00 pm)


  • Course Programme
  • Course Leading Objectives
  • Delegate Responsibilities
  • Continuous Assessment Process

What is Continual Improvement?

Plan-Do-Check-Act (PDCA) Cycle of Continual Improvement

Root Cause Analysis

Risk Assessment

(10:30am - 10:45am)


(10:45am - 12:30am)

Improvement Requires Purpose

  • Defining the Issues
  • Understanding Root Causes
  • Choosing Solutions
  • Implementing Solutions
  • Checking the Results

Maintaining Continual Improvement

  • The Time Bomb

Quality Costs Models

Tools of Continuous Improvement

  • Flowcharts
  • Tally Sheets
  • Histograms
  • Ishikawa Diagrams (Fishbone Diagram)
  • Pareto Analysis
  • Scatter Graphs (Measles Chart)

Statistical Process Control Techniques

  • Variables v. Attributes
  • Average - Range Charts
  • Failure Mode and Effects Analysis

(12:30pm - 1:15pm)


(1:15pm - 3:30pm)

Workshop - Case Study 1 ... Exploring the PDCA Cycle

(3:30pm - 3:45pm)


(3:45pm - 5:00pm)

Workshop - Case Study 2 ... Exploring FMEA

Delegate Review and Wrap-up ... General Knowledge Review

Published course dates are subject to change or cancellation. Ashbrooke Quality Assurance Ltd. is not responsible for any expenses incurred prior to confirmation that the course is running. Student initiated date change or cancellation is permitted only with written notice received into Ashbrooke's offices not less than ten working days prior to course commencement.

Please note that course dates are subject to change without notice.

Our activities extend from Canada to Europe to Asia to Africa to Middle East.

Ashbrooke Quality Assurance Ltd. | 78038 - 3295 Coast Meridian Road | Port Coquitlam | British Columbia
Canada | V3B 7H5

Introduction to Continual Improvement Training Course Syllabus

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