ISO 9000:2000 Series Foundation Training Course - Syllabus

(1 Day)

Now with ISO 9001:2008!!

IRCA Certified, RABQSA Recognised



(8:15 am - 8:30 pm)

Registration

(8:30 am - 10:30 pm)

Introduction

  • Course Programme
  • Course Leading Objectives
  • Delegate Responsibilities
  • Continuous Assessment Process
  • IRCA’s Role

Management Systems

  • Quality Management System
  • Key Vocabulary
  • ISO 9000:2000 Series - Purpose and Structure
  • Quality Management Process Model

Principles of Continual Improvement

  • Customer Satisfaction
  • Continual Improvement
  • Total Excellence

Quality Management Priniciples

(10:30am - 10:40am)

Break

(10:40am - 12:30pm)

Workshop - Case Study 1 ... ISO 9001:2008 ... The New Direction

Roundtable Discussion

(12:30pm - 1:10pm)

LunchBreak

(1:10pm - 3:20pm)

ISO 9001:2000 ... The Components

(3:20pm - 3:30pm)

Break

(3:30pm - 4:50pm)

Workshop - Case Study 2 ... ISO 9001:2008

Roundtable Discussion

(4:50pm - 5:00pm)

Break

(5:00pm - 6:00pm)

Questionnaire No.1

Delegate Review and Wrap-up ... General Knowledge Review

(6:00pm)

close


Published course dates are subject to change or cancellation. Ashbrooke Quality Assurance Ltd. is not responsible for any expenses incurred prior to confirmation that the course is running. Student initiated date change or cancellation is permitted only with written notice received into Ashbrooke's offices not less than ten working days prior to course commencement.

Please note that course dates are subject to change without notice.


Our activities extend from Canada to Europe to Asia to Africa to Middle East.


Ashbrooke Quality Assurance Ltd. | 78038 - 3295 Coast Meridian Road | Port Coquitlam | British Columbia
Canada | V3B 7H5


ISO 9000:2000 Series Foundation Training Course Syllabus

 
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